Sun Rocket Complaint - Very High risk for low money
EAST BRUNSWICK, NEW JERSEY -- SunRocket is the worst phone company I have ever experienced. I can't say anything better than this. For first 2-3 months I was happy like most of the customers but then started experiencing all types of Gizmo problems, connection problems, etc.
I don't think there are enouh people working in this company even to support a small group of customers.
I thought that they are having problem since they are new in this business but I was wrong.
At first I thought I saved some money but later found that this phone system is not good even to make a 5 min call and talk to somebody.
Quality is totally negative. Each and everybody complained about the noise and quality with whom I talked over the phone.
Specially, for international calls I could never use their line.
I have satellite connection where you need to stay connected with a phone line for 24/7 but I had to pay non-connection charge to the satellite companies as often the voice connection stopped working.
So now you know that the money you are saving during sign-up where that is going.
People who did not have these problems so far are still very lucky, but once something happens you will know what I am talking of.
Call the cutomer service now and see how long you wait and what they say.
All my friends already discontinued with Sun Rocket. I was the last one.
I don't know if I will get a refund which I paid in advance for a year.
The gizmo is simply sitting dead at my home.