General Motors Complaint - 2002 Chevy Impala-A MAJOR disappointment
I HATE our 2002 Chevy Impala. In 2003 my husband and I were so excited to buy our first 'grown-up' car. After months of research we finally decided to by a 2002 Chevy Impala and what a MISTAKE it turned out to be. We were very pleased with our purchase for about 6 months, then we decided to take our 'dependable' car on a road trip from Maine to Kentucky for Christmas. We got all the way to Massachusetts (3 hours away) before we lost all acceleration and the check engine light came on. We took it to a shop and they replaced the fuel pump and something else ($600). Still would not accelerate. So then we had a tune-up ($500). Problem still not fixed. So then a letter came from GM saying they were having a problem with the catalytic converter in Impalas. Had that replaced and guess what...STILL NOT FIXED!!!! We've been to several mechanics and NO ONE can figure out it out. I am SO DISAPPOINTED!!! I will NEVER BY A CHEVY OR GM CAR again and I caution you from doing so too!!!