Wal-Mart Complaint - Making a 3yr Old Cry
OLD BRIDGE, NEW JERSEY -- I am a stay at home mom and I am out shopping or online all the time-just ask my husband who pays all the bills...lol
1. Normally, most associates I encounter during the days are very nice and polite. I have never complained to a store manager until recently.
Back on June 21 while shopping in Walmart my 3 yrs old son wanted a ball so I told him to pick out a ball that he wanted from the rack. He went over to the rack, pulled out a ball, bounced it once on the florr. At that time a Walmart employee came up behind him and yelled " You do not bounce the ball in the store" .
Needless to say my son was so startled and scared and ran to me hysterical crying.
I complained to the store manager and wanted an apology. I was told the employee will be spoken to but no apology. I explained to the manager the employee should have came up to me & not my 3yr old.
Well, when I told my husband what happened he fliped. He left work and went to Walmart to speak with the manager. NOTHING was accomplished but my husband was escorted out by the police. They tried to give my husband a $25.00 gift card. My husband refused to accept it and he was told to leave the store.
I called Walmart corperate and filed a complaint. I was told someone would contact me after they review the report within a couple of days. They never did. I dropped the issue.
Now today when I went to the store the employee approached me and told me he should have taken me to court for a 1/2 day lost wages that he was sent home due to discipline.
He also made threats against my husband that he should watch his back. When I complained to coperate today I was once again was told someone would call me back. I have no idea what else to do at this time..