Taylor door and builders Informative - Poor sales, service and installation.

Review by Anonymous on 2001-12-23
GARDEN CITY/SOUTHGATE, MICHIGAN -- While buying doors for our home we questioned the salesman's math, but since his prices were still lower we went ahead with the order.

Our doors arrived with glue on the painted surfaces and paint on the glass. They also were three weeks late. Old doors were already off home, so had to let installation proceed.

One handle was drilled/installed off location on screen door and it is hard to work the lock. One entry door was hung out of level and swings closed by itself. I was told it was because my house was not plumb. What house is square and plumb? The old door stayed open.

Tried many times to get repairman out but to little avail. Company forgets you once bill is paid in full, I did just that, figuring I'd take it up with the Office and not the installer. My fault for not inspecting better after he was done. It was late, cold, kids were hungry etc. Woman who answers phone at warehouse/shop has no business dealing with public.

I suggest Empire Door, did a great job on my Mothers home.


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