In & Out Burger Compliment - Employees with brains
PALM DESERT, CALIFORNIA -- My husband and I visited the In&Out Burger in Palm Desert yesterday. I usually love the single burger but I just wanted the sandwich with cold cheese and the fixens but no meat. I never order special orders here because it's a simple menue. Nevertheless, I asked the lady taking my order if I could do this. She immedietley started punching in buttons, asked if I would like it grilled or extra cheese, whatever. Even had a button for warm or cold bread. It was really crowded at that time of day but she was quick with both our orders, kind and friendly. And maybe 5 minutes or less we had our meals. And everything was perfect. As crowded as it was there was not an emloyee that wasn't smiling or helping someone out. The minute someone left a table it was cleaned and left for someone to sit down right away. Even the bathrooms were very clean. It's not rocket science to be like this. Too bad other restaurants don't take manager courses like In and Out does.