Amazon Complaint - insufficient payment for a return

Review by Anonymous on 2001-12-25
i purchased windows xp-home version from amazon but was told in the meantime that the professional version had more to offer, so i returned an unopened software package that i received(i tried to return it to borders books which they are affiliated with but since they don't sell software they would not take it)My whole complaint is they are not willing to give me back what i paid for it $99 they are only willing to pay me $75 but will resell it for full price. They first tried to tell me that htere was a misunderstanding that they never give back the shipping cost-i fail to see that they paid $25 to ship it-then they changed theor story and said i was late in returning it and Their reason for not giving me the whole amount is that i did not return it 30 days after PURCHASE-but they did not guarantee a reception date because so many people ordered this windows product. I don't really care when i purchased it because it would be so irrelevent to the issue of when i actually received it and returned it- they tell me it was purchased Oct 24 but they did not receive it until dec 19-which i find very hard to believe. I do believe it is an excuse to seperate people from their money. I would never buy from them again and i do intend to report this incident further. This is wrong in any language.It is nothing more than cheating customers. Why should i take $25 less than what i paid for it. If they get away with doing this to me think of the money they would me making on everyone that they don't deserve-it is a punishment for returning anything
Comments:1 Replies - Latest reply on 2001-12-25
Posted by janatmsn on 2001-12-25:
i placed the post against amazon and never signed it(giving me less than what i paid for a product)
Janice Rathburn

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