Ryans Complaint - Really bad customer service
LEBANON, TENNESSEE -- We went to the Ryan's in Lebanon,Tennessee. It wasn't very busy. It took 18 minutes to get our drinks, and 38 minutes to get our rolls. This was after talking to the manager not once but twice. The manager was not curteous or helpful. The restaurant ran out of plates for over 5 minutes.
When I complained to the restauarant's corporate office. I get a reply that says they apologize for my inconvenience and will forward my comments to the district manager.What I have learned from this experience is to never eat at Ryan's again and to not patronize eating establishments that take your money before you see the food.