Holiday Inn Sun Spree- Complaint - Hotel is a dump

Review by luvdis on 2006-07-22
ORLANDO, FLORIDA -- Had to stay at sun spree for 3 days. We were excited about it because of the kid suites. A partion of a tree house in the room is not a suite! The room was DAMP,MUSTY,DIRTY. If you slid a chair across the room you could see the scum on the carpet. Mold on the tiles and soap dish in shower. Ceiling,sprinkler heads,exhaust fans,base boards etc all had rust on them. Could not get in our room with card keys after returning from long day at park. Security supposably fixed. NOT! Happened 2 more times.
Found roach in bathroom and that was the last straw. Threw our things in our bags and left immediately. Manager said we would be discounted 50% but havent seen that happen yet. Called corporate and all they said was they would talk to the hotel manager and call me back. That hasnt happened either.
Comments:1 Replies - Latest reply on 2006-07-21
Posted by Anonymous on 2006-07-21:
They probably wont call corporate doesn't care and the hotel is most likely a franchise. I guess at least they offered you something. Good luck

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