Harr on Gold Star Complaint - Sexist Wart of a Salesman
WORCESTER, MASSACHUSETTS -- A week ago Saturday, my wife and I stopped at Harr on Gold Star spontaneously to see if we could look at a Scion and/or a Toyota Corolla. Granted, we weren't exactly prepared -- we'd just seen one in a parking lot and thought it would be nice to see one in person, look at the price tag, that sort of thing. But when we got out of the car and walked toward the door of the showroom, a salesman emerged in a way that I could see was clearly heading us off. He asked what he could do to help us, and so we asked about seeing a Scion. He said he'd sold the last one of the type we were interested in that day. Did they have a Prius? They sell those before they get to the lot. How about a Corolla then? They had them, but he informed me that a Corolla wasn't what I was looking for.
He wouldn't let us into the showroom, and, in the course of the conversation, he even POINTED US TOWARD A HONDA. This was after I said that I wanted to buy a car sometime in the next month.
I don't know if he wouldn't let us in or talk to us because we were both women, because we were clearly a couple, or because we weren't dressed to the nines, but for SOME reason -- and I'm HEAVILY betting it was a combination of all three, especially that we were both women -- he really didn't want to sell us a car.
I'm STILL angry. Angry enough that I've taken part of my lunch hour to drop a complaint on every dealer complaint site I could find.
We'd already had a lousy experience with a different local Toyota dealer. I think the Universe is clearly telling us that a Toyota is NOT in our future. Next stop in the car shopping: a Honda dealership.