Freedom Mortgage Corporation Complaint - Lies and Misrepresentations on Refinance
SOUTH CAROLINA -- Mt. Laurel, NJ
DO NOT do a loan with this company. Like the previous complaint, we were told the $350 was the appraisal fee. In reality, it was the processing fee. The appraisal fee is $375. We have had 3 separate loan closing dates, none of which came to fruition because of the ball being dropped by this company (i.e. not getting the packet to the attorney or even telling the attorney that the closing was scheduled). In one day, literally every hour, on a day we were closing, the numbers of our closing costs and cash back (we were refinancing) changed by over a thousand dollars. Our closing costs went has high as $7900, with no feasible explanation as to why. Our interest rate changed hourly, we were lied to and given false information about the discount points, fees, and just about everything else. The appraiser chosen by this company had to redo the appraisal 3 times because he didn't know what he was doing. We had to do much of the legwork ourselves. The mortgage lender wouldn't even speak to the appraiser on our behalf because he claimed it was a conflict of interest, and the appraiser wouldn't speak to us because he claimed the lender was his client. We have a closing scheduled for tonight, almost 2 months after this process began, but it won't be until 11:00 pm because the attorney didn't find out about the closing until she was out of town doing another closing. This company is basically an incorporated scam artist, hoping to slide things through before the applicants know what happened. STAY AWAY FROM THIS COMPANY!