Lustine Toyota Informative - AVOID THIS DEALER AT ALL COSTS
WOODBRIDGE, VIRGINIA -- After looking at almost 12 dealerships in the Fairfax and Prince William area, my wife and I finally went to Lustine Toyoya in Woodbride. BIG MISTAKE! Besides being 95 degrees and my wife was pregnant, the salesman was pushy and wouldn't take the fact that my wife didn't like the cars they had in stock. He kept picking out cars that she insisted she wouldn't buy, but he kept running and getting keys anyway. He was determined to sell me a car no matter what we wanted. If my wife doesn't like it...WE AREN"T BUYING IT!!!! PERIOD. After about 2 hours of trying to be polite, we said we were NOT interested in any of the cars and that we were leaving. He said wait 5 minutes and I'll get some information about your car as a trade to take with you. HE GOT OUR KEYS. BIG MISTAKE. 40 minutes later he comes back and I was @%$!%@ OFF!! I had to go up to him and a sales manager in the middle of the salesroom floor and say " Give me my keys...NOW!!! I'm not interested and we aren't buying a car!!" My wife was in tears and I had to make a scene. He still didn't want to give me my key back. The sales manager had to tell him to give my key back. The sales manager said something obscene as he walked away. I wanted to punch him in his face!!! He wasted almost 2 hours of our time in 95 degree weather. I'll forever badmouth LUSTINE and will never look or buy a car from these snakes ever.