Premio PC Informative - Excellent computer and support

Review by CrazyRedHead on 2006-07-30
I have had a computer from Premio PC for almost 6 years and it still runs like a champ. I have read all the complains about Dell and other computer retailers and I have never had a complaint like them. But this doesn't mean that I have never had a problem. Anytime I had a problem, whether I was in or out of warranty, I always got excellent care from the customer care and technical dept. I have had to upgrade the memory and harddrive and install a NIC card, and the tech dept assisted me in the correct way to install and the correct hardware necessary for the job. Never did they ever try to tell me that I am out of warranty, and that I need to buy a new computer, and that they wouldn't help me. They were very professional and helpful. They even sent me the rescue disk and if I need to wipe the harddrive it takes me about 4 hours to reinstall everything.

Now I am using Win98SE and the support is going to end soon and I am in the market for another desktop pc and am wanting to know where I can find an equally good computer. This one was kind of expensive and I cannot afford another, or I would be calling them.
Comments:7 Replies - Latest reply on 2006-07-31
Posted by Sparticus on 2006-07-31:
Is this a local shop or an online retailer? Thanks for the review. I'm going to be in the market for a new PC very soon.
Posted by CrazyRedHead on 2006-07-31:
This is a national computer retail chain. They are located overseas and in different places in the states. They are very good if you got the money. They are expensive. My computer cost me almost $2500.00 with Win98SE, almost 6 years ago. But in my opinion they are worth it.
Posted by CrazyRedHead on 2006-07-31:
Oh, the reason you haven't heard of them is they do not advertise, they go by word of mouth.
Posted by Sparticus on 2006-07-31:
Cool thanks. I will see if I can find one in my area. Might be worth the cash.
Posted by CjCinColorado on 2006-07-31:
Buy the parts and build it yourself OR buy the parts and take 'em to a pc repair shop. 3 yrs and my pc has never given me one problem.
Posted by CjCinColorado on 2006-07-31:
You can see my pc at :
http://www.candysstory.net/HipMain.html
Scroll down the page to take a peek at my first attempt at Buying my own hardware, case, OS, etc., and having it put together at a small pc repair shop.
Way better rhan dealing with the lousy computers around today.
Posted by Anonymous on 2006-07-31:
If you bought a Dell six years ago, you would likely be just as happy with it.

I purchase a lot of PCs through my work, and generally I shop by price. I seem to get the best deals lately on HP machines, which also seem to have the lowest number of problems. This seems to be cyclic though, a year from now Dell may have recovered and HP may be in the toilet. You just have to do due diligence.

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