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Stainsafe Informative - DO NOT PURCHASE A STAINSAFE WARRANTY

Review by babs11364 on 2006-07-31
BAYSIDE, NEW YORK -- I HAVE BEEN TRYING TO CONTACT THIS COMPANY SINCE FEBRUARY TO FIND OUT THE STATUS OF MY CLAIM. WHEN I PURCHASED A SOFA IN 2004 I PURCHASED A WARRANTY JUST IN CASE ANYHTING HAPPENED TO THE SOFA. WELL THE SOFA BROKE, RIPPED AND NOW I AM TRYING TO COLLECT MY MONEY. I HAVE CALLED MORE THAN 50 TIMES AND HAVE BEEN ON HOLD FOR UP TO ONE HOUR. THESE PEOPLE STINK AND I WOULD NEVER BE SUCKERED INTO BUYING A WARRANTY FOR ANY FURNITURE PURCHASE IN THE FUTURE. BEWARE DO NOT PURCHASE STAINSAFE WARRANTY BECAUSE IT IS A WORTHLESS WARRANTY.
Comments:5 Replies - Latest reply on 2006-09-24
Posted by Sparticus on 2006-07-31:
What does the warranty protect? From the sounds of it (stainsafe) it seems it might protect against stains? I'm sure there is more to it, but I am just curious.
Posted by babs11364 on 2006-07-31:
The warranty covers any breakage that seems out of the ordinary. They did send a technician in Sept, of 2005 and he said they need to reimburse me for these defects. Stay tuned my next stop is a local TV station in FL>
Posted by beanbagbritches on 2006-08-01:
How did the sofa break & rip? That sounds horrible!
Posted by babs11364 on 2006-08-02:
It just started to rip for absolutely no reason. Also the sofa is tilted to one side because the front rail is breaking. This couch was almost $900, not cheap. I also don't have any kids or pets jumping all over the sofa and have no "heavy weights" in my family. The furniture is by Ashley.
Posted by babs11364 on 2006-09-24:
FINALLY.......MY CHECK ARRIVED IN THE MAIL.......ALMOST NINE MONTHS LATE......

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