ICICI Bank Complaint - Discuted by Service Received
Beware this bank may be offering a highter interest rate but at the cost of my sanity.
I opened an account with them. I transferred £4000 into the account. I wanted to withdraw the money because I had an unexpected bill to pay.On line I asked to transfer the money to my nominated Bank account. Two weeks passed and the money was never transferred (hows that for a quick transfer). I decided to close my account as it seemed the only way I could get my money back(Im still waiting) I sent five e mails to the accounts manager closing the account (nothing heard). I wrote a letter to their head office (which I was told to do). Still nothing.
Three weeks after my original transfer request and after cancelling my standing order(I was told that the money could not be paid into my acoount because I had cancelled the standing order. So it took them three weeks to tell me that which I already knew.
I called their complaints department, first I could hardly understand what the person was saying. I explained all that had gone on and was told it would be looked into. I said all I want is for you to send me a cheque for my money, you can keep the interest I just want my money back.
I have been banking on line now for years and this is the first time I have had a problem. This company is unbelievable. I WARN anyone thinking of opening an account with them DONT.
They ignore you they dont do as you say. It is like talking to yourself and getting nowhere fast.