AmerFam cust ran into the right rear tire and quarterpanel-she ran a stop sign, called my agent that night and left a message-didn't hear from them. Called the following day & was told to call 800 #, before I could hang up the phone to do so, she tried to sell me more insurance?? Stated that if I hit a Lexus valued at 60k I would owe, stated I didn't care-I need to file a claim that was not my fault.After all said and done they will only pay me 1/2? Have paid them for 15 yrs on home and 4 cars-never made a claim -but the other AmerFam member lied so 50/50
Please drop them-they take your money and provide nothing. I will go to court --this is wrong, even the estimaters for AMerican fam could tell it was not my fault when they looked at my car which by the way I had to take off work to go to as they do not come to you. I think this is because my car is paid for--they would not do this if the bank had the title--they would fix it.