Best Buy Complaint - Customer Service (Lack of...)
I recently went shopping at a local Best Buy, and was seriously disappointed with the quality of their customer service. In fact, I would say it was Customer DIService. This store never seems to have anything in stock. They will display great products with pretty decent prices, but they fail to let you know that the product is not in stock until you are FORCED to locate a salesperson. That is the next problem, there are never and salespeople around. You are forced to go hunting for one. In this particular case, I was ready to purchase an item, and finally located a salesman, and THEN found out it was not in stock, after comparison shopping for at least an hour. I quickly noticed that many people were just as frustrated as I, and have since decided that I will take my business elsewhere. PERMANENTLY.
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