Henry and Associates Complaint - Rude Flight Attendants
HONOLULU, HAWAII -- Recently flew from Honolulu to DFW on American Airlines with terrible service. I was early to the airport and was placed in the back of the plane. Asked the airline attendant to change my pillow becuase it had blood on it, and he responded, "You're lucky you have a pillow!". The entire flight the attendants were rude and unprofessional. When I asked the flight attendant his name while leaving the plane, he refused to give it to me and ran in the bathroom.
How can the company improve it's service when the customer can't give names of the airline attendants that were rude because they don't wear name bagdes (at least they can have a number). American needs to change it's pillows after every flight, or at least check them.
If I have another choice in the future, I will not fly American