Qwest Complaint - Unfair billing practice
COLORADO -- Substandard Phone Service for the billing level.
I have asked Qwest to please respond on many occasions regarding my phone service and billing. I live in a rural area where we see a Qwest truck on a daily basis due to the service being intermittent, crossed lines or "disconnected by accident", on a regular basis and this is true for all my neighbors as well. Qwest admits that our lines and service are inadequate so my question is...why do I and all others in my area pay the same rates as everyone else for sub par service?
And by the way...DSL etc. is out of the question since the lines can't handle it, as a matter of fact it's a good day to see 33K connect on the modem or just a phone conversation without background noise.
Does anyone else think this is unfair? Again, I will reiterate that Qwest readily admits our system is inadequate.