Allstate Title Corporation Informative - Paperwork negligence and atroucious customer service
ST. LOUIS, MISSOURI -- We recently refinance our home and used Allstate Title Company Craig Park Court, St. Louis, MO 63146, as the settling agency. We Closed on Tuesday, August 1, But, did not receive our funds until August 10, 2006. The loan closer got sick and there was no one else to take care of our closing. We had to wait until they call someone in, which caused the payoff date to expire and we had to wait on another date. Now I know things happen, but the owner, was rude, confrontational, threating, intimidating and offered no explanation as to the hold up of our funds. The business attitude was not professional at all. Before, choosing a title company, be sure you do your home work and check them out. This was a mom and pop operation with pop acting as it all the delay was our fault. If your loan processor mentions Allstate Title, run as fast as you can.