Progressive Auto Insurance Complaint - IN SHOCK!! - Car Insurance
MEDFORD, NEW YORK -- I had an accident back in June with one of Progressive's insured. I was driving straight in my lane, when out of nowhere, this guy in an SUV hit the driver's side of my car and sent me off the road into a telephone pole. There was a witness and everything. She said he was talking on his cell phone, he didn't see me until the last minute and tried to jerk the truck back but it was too late...he had already hit me. Well, he lied in his statement claiming I was in the shoulder. I had a feeling that the insurance company would give me a hard time so I consulted with an attorney who gave me the idea to write a letter to the witness asking her to state that I was not in the shoulder and that I never left my lane. So I did, and she wrote back stating that there was no possible way I could've been in the shoulder because there were cars parked there. There is a small shopping center so cars usually do park there. She said I was in the lane when he hit me. Well, Progressive did not care about anything she had to say in her statement. They did not care about the letter she sent back to me, they didn't care that he was on the cell phone...they pretty much just don't care!! They closed my claim only six weeks after the accident. Luckily, my insurance company, Geico, does not find me at fault. The adjustor at Progressive gave me an estimate for my car AND told me it looked like liability was in my favor! Next thing I know, they're telling me I'm not getting anything from them. Listen to how stupid this sounds: It's illegal to drive in the shoulder, but it's also illegal to talk on a cell phone, right? So even if I was in the shoulder, which I wasn't, and it's illegal, shouldn't he be somewhat at fault if it's illegal to talk on a cell phone? You'd think so, right? This was there excuse: The police officer did not issue him a ticket for being on the cell phone, therefore, to Progressive, he was never on his cell phone!! Ridiculous!! I guess they treat their insured's okay, but when it comes to the people their insured's hurt, they could give two poops!! So the point of this is to tell people: TRY TO AVOID ACCIDENTS AS BEST AS YOU CAN BECAUSE IF THEY'RE A DRIVER INSURED WITH PROGRESSIVE AND IT'S THEIR FAULT, YOU PROBABLY WON'T GET ANYTHING FROM THEM...EVEN WITH A WITNESS!! They're liars and they're cheap! My car was worth $2000 lousy dollars and they couldn't even give that to me!! Hopefully Geico will be relentless and make them pay all of my medical bills!! As for right now, I'm without a car and this liar gets to drive around in his truck still with a few scratches on it!!