Apple Computer Inc Complaint - Ipods are over-priced Pieces of Junk!
CUPERTINO, CALIFORNIA -- My husband purchased an over-priced piece of junk (a.k.a., an Apple ipod) in April of 2006. In July, it stopped working completely.
We went to the nearest Apple store at Stoneridge Mall in Pleasanton, CA. We got there only to learn an appointment is necessary to have it looked at by a “Genius Bar” technician. We then had to wait over hour for our turn (guess a lot of people have Apple problems!).The technician was not able to repair the ipod and gave him a new one.
My husband spent quite a bit of time that evening TRYING to upload music onto the hunk-o- junk, with no luck.
The next morning, I made an appointment for the Apple store online, so we wouldn’t have to wait like we did the previous day. Their store didn't open until 11:00 am. Our appointment was scheduled at 11:15. We had to cancel our previously made morning plans completely so we could get the ipod serviced. My husband does use the little piece of junk daily and needed it for the following day. It was the only day we could make it back to the Apple store. We once again made the 15 mile one way drive to the Apple store and spent more time having the overpriced hunk-o-junk tested.
Our free time is extremely limited and we the shoddy ipods were wasting that precious time!
Interesting, the technician tested the ipod only to learn it was a faulty little bugger…a pricey little non-functioning bugger!
Once again, he received a new one. It’s been a few weeks since he has had the new ipod, yet I am sure it won’t be long before it has to be replaced!
I know there are a lot of issues with ipods. My daughter’s friend has had to return her non-working ipod FOUR TIMES regarding three completely different non-functioning issues.
Wow- I googled “ipod complaints” and learned they have a lot of unhappy customers out there…we’re definitely amongst them!
I really wonder about the quality of all products out there on the market…do they put these products though ANY sort of testing before they sell them to us folks?!
1 Infinite Loop
Cupertino, CA 95014