LA Fitness Complaint - Deceptive Selling Practices
Resolution Update on 10/21/2007:
Contract was canceled. I have rejoined as a member 9/12/07. I have since dropped 18 lbs, 6 -7 days a week treadmill only. Also utilizing weight watchers for determining what to eat and what not to eat.
NORTH BRUNSWICK, NEW JERSEY -- My daughter who was 18 at the time was talked into signing up for a $312.00 commitment for the next 12 months. This is for a physical trainer 2 times per week. This was irresponsible for their staff to even offer her these classes since she is a Freshman in college and unable to pay for these classes. This was to be a contract between their training company, Body of Change, and her. Now, how did I find out about it???? They set the account to be billed to pull from my credit card each month. Once I discussed this with my daughter it was too late to pull out of the contract. She will not be able to utilize these services, nor does she have the means to pay for them. Has the gym been helpful or has their main office. HECK NO It is the typical run around with no one taking responsibility for this situation. This was extremely unethical as was their suggestion to fake a doctors note to get out of the contract. "People do it all of the time", I was told. Well I will not teach my daughter to resolve he complaints by lying and cheating.
All we can hope for is that they step up and do the right thing. Bill me for the training sessions used and void the contract. What can I do???? Tell everyone about this unfortunate circumstance and cancel all 4 of my memberships for this particular gym. Will they care??? Probably not, but I will post this information any where I can so that the consumer knows to beware of this type of unethical (although, legal) behavior.