Sears Complaint - Out of Stock - Washer Purchase
ANDERSON, SOUTH CAROLINA -- I went to my local Sears to purchase a washer. Picked out the washer I wanted, went to pay for it and that is where it broke down. I find out during the purchase that they do not stock the appliances that they are selling. What is with that?? They checked there computers and said they could have on by Monday (I am purchasing on Sat.) so I said yes. There was some confusion with my using gift cards as a purchase medium because the saleslady entered in the cards incorrectly, and after all of this confusion now I cannot get it unitl thursday. Apparently someone else had made a purchase. Here's the rub. Apparently Sears does not stock what they sell. No inventory so the customer has to wait for a shipment. This is ridiculous. Sears does not stock the appliances they sell.??? I asked if this was the way it was done at all Sears and was told yes. And can you believe that their warehouse has one machine for all of the stores in this area?? To be honest, the only reason I accepted this was that they had a good price, a 12% rebate, and my son worked there to add an additional 10% discount which gave me a heck of a deal. Otherwise I would have walked away from them altogether. It just blows my mind that Sear has gotten to the point that they do not stock what they are selling.