1
Helpful
Votes

Wellsfargo bank Complaint - Wells fargo has been giving me the runaround and now lieing to me after other bankers have been tryng to help and admited it was b

Review by wellsfargo messup on 2006-08-17
MESA, ARIZONA -- Please someone help me for it has been over a month and a half that wellsfarog had held cash depositeds and checks that have overdrawn me to the point of no return now 1 lady when i called said that she saw the mistake and had reversed about 900.00 to me but it still had not helped now because i live in az and opened my acct in calif (this is from thier mouth direct) they can not help me cause the fees are so differnt from each state . well i am a single mom and now i cant pay my rent or daycare to even work and i have calicuted about 1500.00+ that is still missing and been charged as overdraft fees yet i know this for a fact that my savings and checking acct are not directly put together for reasons and i had been on phone with a pmi banker at 1200am on wed and she is lieing to me and saying that i have debited out of my savings acct when i never have been able to and also said that i have no protection to my savings acct so what did the bank do (and this is a nother reason i am still overdrawn) said that i took out 300.some odd dallors when i never had the funds availble out of savings and took it upon themselves to take it from checking which put me overdrawn more so and said that i had not had the money in eathier acct to cover withdrawes so if i had no money why did they let me take it (witch i didnt) now i also have a returned check to a food store that they say they cant find and said are you sure that i did it with that acct. when what the hell come on
now that i have no where to turn cause i have been living in az for 6+ years but opened my acct originally in calif and no one at all will help me dont get me wrong they have reversed a lot of it but not nearly what i lost due to them holding cash that was dep. and a check and still charging me but the min i get a little bit of help they say they can only reverse so much cause it sets off a flag and they have to report it as to why they did the reversal EVEN THOUGH THEY ADMIT THEY ARE WRONG SOME ONE HELP ME CAUSE I CANT EVE FEED MY BOY
Comments:4 Replies - Latest reply on 2006-08-18
Posted by Rubyred on 2006-08-17:
You need to go to your bank with reciepts from all of your missing deposits and your bank statements from the entire time period in question. Tell them that they need to find your missing money, change your address to Arizona and refund you your overdraft charges. If they refuse to do this then close your account, choose a new bank and take wells fargo to court. As long as you have documentation to prove that you deposited your money into your account then whatever they try to argue against you they will lose.
Posted by SherryH on 2006-08-18:
I agree with Ruby. I hope you have your deposit slips. I used to bank with Society (remember them?) Two times, I deposited my paycheck and two times they "had no record of the funds." Thank God, I had the deposit slips. The second time, I cut my ATM card in half in front of them and made them count out my accounts in cash in front of me. I handed them my bankbook and left. When you get this resolved, LEAVE their bank. I have my house loan through W-F. They SUCK big time, but it's one of those things you don't find out until AFTER you've done business with them.
Posted by Noneill on 2006-08-18:
With all the trouble you are having, might be a good idea to get a copy of your credit report. You may have had your account info stolen.
Posted by wellsfargo messup on 2006-08-18:
ya know i went to the bank directly and over and over agian the gm walked me out and gave me the number to calif.bank where ik signed up said agian that becaues of differnt states they could not take care of it and then calif said its the mesa bank fault and thy should not have to pay for it now i finally have a nice gentelman at store locatation say he cancelled that acct and opend a new one here in az and then gave me the regional managers name and is trying to help me out cause i lost it and broke down thank you both for all your concern

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.