Maaco Informative - Maaco is a waste of money!!!
YORK, PENNSYLVANIA -- I took my car into Maaco in York Pennsylvania, and told them I needed it repainted because it was peeling on the trunk and hood. The lady at the front desk, Lee told me it would be $250 just to have the trunk and hood stripped down to the bare metal the rest of the car would just be sanded down. I paid overall for everything $726.10. Lee set me up for the Presidential packaged without even asking me what packaged I wanted. A guy my fiancee knows paints cars and I was willing to pay $1500 for him to do it but I'm not keeping this car forever and I just need it to get me through college for the next 3 years. So I decided to ignore what everyone said about Maaco and see for myself. I was hoping they would prove them wrong and be a great company. Boy was I wrong. I got the car back 3 days later and it had so much texture in the paint it looked like an orange peel. They apparently don't tape your tailpipes off because mine are half black now and silver on the bottom. Whoever takes off your emblems doesnt put them back on because they were in completely different places. I'm even missing one! The spoiler which was to be painted the same color as the car was black with the original silver showing through at places. The only nice thing about the paint is that it has sparkles (hey i'm a girl what do you expect?). I called Lee back after I got home and was able to check every inch of the car and was told to bring it back in and they would fix it. I took it to the Lancaster branch and was told that this car should have never left the shop looking like this and if it was his paint job he would be ashamed. We then took it back to Lee and she said that she would fix it after she decided to tell me to my face she didn't like me and didn't like my attitude and that whatever she did to my car I wouldn't be happy with. After about 30 mins of arguing she agreed to redo it. A week later I get the car back again and it doesnt look any different. Now parts are worse then they were. Chuck the so called manager said it's a beautiful paint job and that I have to wait 6 weeks before he will even touch the car again and that I got what i paid for. Maaco doesnt car what your car looks like as long as they get their money. They throw you the run around and that's it. You get what you pay for apparently. Now they want me to pay them more money and upgrade to the highest package which is $800.00...That's bull I'm not paying them a cent more. I beg anyone don't go there!