AAA Complaint - Never got triptik
BOLINGBROOK, ILLINOIS -- I went into the Bolingbrook, IL store on or about July 31 to request a triptik and maps for a road trip to Lopatcong, NJ. I was told by the woman at the front desk that it would take approximately 4 business days to receive these in the mail from AAA and that she would put in the order right away. I verified I did not have to pick up these items - that they would be sent to me.
Today is August 20 and I have still not received the triptik or maps.
Not only has AAA disappointed me by stranding me for more than three hours during Winter (before I finally gave up and called my husband away from an important work function to pick me up), but they cannot even send me a triptik and maps for a long-since passed trip.
Why am I paying $117 a year for being neglected?