Priceline.com Complaint - What priceline charges for their help
I went through Priceline to rent a car while I was traveling in the Northeast. When I got the final price, I thought it was very high, considering my price that was accepted by Avis; however, I figured the taxes or fees from the Boston airport must be the reason.
It took my a while to find out from Avis what they actually charged me and after I did, I called Priceline to confirm that the rest of my charge was from them. If so, I would have done better getting the rental car on my own. However, when I called Priceline, they refused to tell me what they charge. I said "You mean to tell me that as a company, you do not have to tell a customer what you charge?" He was rude and would only repeat the total charges. I can't believe this is legal. Never again will I use Priceline.