RYOBI Informative - Company distribution displacement
JUNEAU, ARKANSAS -- It seems a bit disturbing for a consumer to buy an item, use it for a short period of time, then find the charger burns out after the first usage. This is such a case where I bought a RYOBI Drill combo impact, used it for 19 hours (total accumulated usage) then change battery for third time...only to find...battery is dead. WELL? The charger has a fuse inside. Change the fuse. Put the battery back in...nothing. Light goes on...light goes off...fuse burnes out again. Take it to distributor. Whoops...you opened the unit. Warranty is void! Now you find out...you can't buy a new charger at that hardware store, because HomeDepot took over the franchise. Call Home Depot. Sorry, you did not get the item from our store, call manufacturer. Manufacturer cannot replace charger(1)because you opened the unit, (2)because you did not register the unit after purchase, (3)the warranty is over the 'limited warranty' clause on operation time.
Nice drill...not even a nick or scratch...no dust had time to accumulate on the charger...but the warranty is void. Here's the kicker...Home Depot hasn't come to Juneau as of yet. Meanwhile, I have a $200.00 drill system which is quite the conversation piece. It appears there was less than 2 dozen sold in Juneau before it was de-itemized. Should I blame RYOBI or HomeDepot or Ace Hardware?