Ryder TRS Complaint - angry
OAKLAND, CALIFORNIA -- I am angry at Ryder TRS. Extremely angry. I authorized a $100 deposit for a rental storage truck and was returned only $60. I was charge $40 for not filling the gas tank full, when in fact I had. I was given the run-around by a store supervisor, and then by 2 other 1-800-Go-Ryder reps, and I am still $40 short. I told them I had filled the truck until the gas nozzle clicked, signifying the tank being filled. When told that this "click" does not mean its full, I became furious. I was charged 5 miles of gas, an $25 "service charge" for stopping the nozzle when it clicked. Ludicrous. THe contract I agreed upon states that I would return the truck full, "F" on the gas meter. I fulfilled my part.