America Online Complaint - Beware! AOL will steal your money!
DULLES, VA., CALIFORNIA -- Although I would warn against many major corporations, especially those which feel they don't necessarily, "need YOUR business to survive", this complaint is specific against AOL, which definitely fits into this category.
Shortly after signing up for AOL's service, unfortunately with a credit card,I was contacted by them to purchase some vacation package.
I politely declined. However, I was subsequently contacted three more times with the same offer to all of which I also confirmed my disinterest. Later on I found that they billed my credit card for the same vacation package I repeatedly said I was not interested in. Not only that, they also billed me for two additional "services" I never heard of before seeing them on my credit card statement.
When I spoke with one of their Reps., he said he would forward my concern to his bosses (Board of Directors) for resolution and call me the following day to give me feedback on the results. He did call me back the following day but only to tell me that his bosses [in a rather smug and self-assured way] rejected my request for a resolution to this problem...Next stop FTC.