Golden Valet Cleaners Complaint - Poor Alteration and Rude Service

Review by walker on 2006-09-06
ARLINGTON, VIRGINIA -- I requested a simple pant alteration requiring the button to be moved on a pair of pants. A small hole was left behind. When I brought to the cashier's attention, he called the tailor over and they both yelled at me telling me I should have known this would happen! I took pants home after being charged 10 dollars!) and stitched pants myself, which took approximately one minute. I had asked them to do so at the time, but they both were busy yelling and physcially hovering over me in attempt to intimdate me. I reported to BBB but, no surprise, company is not a member. Their rudeness and poor workmanship were astounding.
Comments:2 Replies - Latest reply on 2006-09-06
Posted by Anonymous on 2006-09-06:
"...yelling and physically hovering over me......?" Do you wear the pants at home?
Posted by Anonymous on 2006-09-06:
I think you should sue the "pants" off of them! But, seriously, I doubt they yelled at you completely unprovoked. I think there is more to this story.

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.