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Bank One Complaint - False Charges
Complaint
I received a call from Bank One offering to sell some type of insurance. I declined but the caller persisted but I kept saying no.
When I got my bill, I was being charged for it. I called and they said they would credit the account. The next month I got another bill, with another charge, and a late fee for not paying the previous month. This went on for 4 months. Each month late fees stacking up, and each month calling to cancel this unwanted insurance. Finally it stopped after much confusion by their employees, and I closed my account, never to do business with Bank One again!
When I got my bill, I was being charged for it. I called and they said they would credit the account. The next month I got another bill, with another charge, and a late fee for not paying the previous month. This went on for 4 months. Each month late fees stacking up, and each month calling to cancel this unwanted insurance. Finally it stopped after much confusion by their employees, and I closed my account, never to do business with Bank One again!
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