Cingular Wireless Complaint - Mobile phone rebate debit cards
PRYOR, OKLAHOMA -- My new mobile phone came with a $100 rebate. When the rebate was received, it was in the form of 2 $50. Cingular Reward VISA debit cards. The cards expire approx. 4 months after receipt. After activating the cards, I tried to use them. The card was rejected everytime except at one store. The rejection statement said something like "this transaction has been declined by the card issuer." I called Cingular customer service who told me that I "should have read the fine print." These cards are only good for paying my Cingular bill or at a Cingular store. So, here's my advise, when dealing with Cingular, ALWAYS read the fine print. Apparently they have gotten too big, too fast and they've lost site of the reason they did...the customer. Shame on them!