Ironwood Communications Informative - Worst Company Ever - Direct Tv Installation
SANTA ROSA, CALIFORNIA -- This company is the worst ever. I had a appointment for yesterday between 1-5. Nobody showed. At 5:pm I called them and they said the installer would be here at 6:30 pm. He never showed. I called them back at 7:30 pm, they could not contact the installer, I called until 9:00pm, and was told that the installer still had the equipment in his truck, so I would be first in the morning. I have taken off another day of work to make this appointment, and its another no show. The company now says that they can squeeze me in next week. Direct TV is doing nothing about this mess. This morning I spoke to a manager named David Nye. He said it would be unfair for a installer to come out to my house today, just because his installer hung me up all day yesterday. I have to wait for another appointment on another day.
I have posted the above comments on Yahoo reviews for Ironwood Communications, and while checking the internet I have found that there are many posts complaining about poor service.