ShopNBC Complaint - Jewelry return policy
Company take note - you can't try to sell yourself as a high class/high quality retailer like Nordstroms when you have K-Mart return policies!! In August I received 2 pairs of hoop earrings I ordered, when received I didn't like them and wanted to return. I am working 50 hour weeks which is why I do a lot of my shopping from TV when relaxing at night. I realized today, Sept. 18, that I forgot to return these earrings and despite spending a "lot" of money from SHOP NBC they refused to accept return. Apparently they have a one time per year exemption from this policy and I used it in April, so therefore I can't return anything I've had more than 30 days until April 2007. This won't be a problem as I just won't even watch them anymore to be tempted. These earrings weren't even removed from the box and worn. You've lost one customer with a six figure income who liked the convenience of shopping at home! Good Luck!