Direct Buy Informative - THIS COMPANY STILL ADVERTISES!
WESTBURY, NEW YORK -- I have been trying to get our money back since 2005 from Direct Buy, I gave up until I saw CBS news last night and found out I am not the only family that was taken by this company.
They do not tell you that it takes 6 weeks to receive what you want!
They told us that they 100's of companies through out LI that they deal with! Not true we picked out a fence and went to order it but where told to look in the book and pick out the parts we needed!
Please help me and anyone else in this matter $4339.13 is what we got ripped off.
They took our money by credit card with no extra charge but if you want to buy anything it has to be cash or personnel check, because they charge you another 2.5% on purchase.
There is no great saving with all the charges they add on.
I have complained to BBB and Consumer Affairs, with no help!
I also called corporate and they told me that it is a franchise, I told them that they are responsible because its their company. Then told that she would call the owner and have him call me.