Ford-uae Complaint - Ford-The rich mans car
UAE-AJMAN -- My name is Dr.J.Ashok from ajman-uae.I brought a ford mondeo in dec 2004.Right from the beginning i had problems.(1)In the first 3 months the car stopped in dubai on the main roads,later i came to know the battery is draining,i gave the car 3 times in sharjaw,the staff there used to keep it for 3 days and give it back stating all is right,i had to go to Mr.Ravinder singh-after sales GM to set it right(2)The leather upholstry came out within one and half years and i have been told by after sales staff it is a very commom problem in UAE.(3)From the time i brought the car the a/c was not cooling(50% less coolong then other cars in UAE),i gave the car for whole service 10 days back,the service was done but the a/c not fixed(i was told that some parts have to come)so i had to give it back on 16-9-2006,the car was given to me back on 17-9-2006 stating a/c has been fixed,when i ahd a trail run only one vent out of four was working,i took it back immediately,one of the staff tells me ,something wrong inside and it may take 3 days for repair.MY WIFE WENT TO DUBAI FROM AJMAN ON 18 TH 19 TH AND 20 TH FOR A CONFERENCE IN THIS BELTING HEAT(AROUND 45'C).ON FRIDAY I HAVE GOT A COURSE IN DUBAI AND I HAVE TO TRAVEL WITHOUT A/C IN MY CAR.
I want to ask is it fair on FORD SERVICE STAFF to give the car to customers with unfinished jobs,why they dont at least check the repars done before delivary.
I ADVICE ANY BODY FROM UAE TO NEVER GO FOR A FORD,THE CAR IS SIMPLY NOT BUILT FOR MIDDLE EAST SPECIFICATIONS.