Charter Communications Complaint - Recommend you avoid Charter Communications in CT!
WESTERN CT -- We had charter internet for a few years, with other TV and phone providers.
We decided to try an offer from Charter for internet, tv and phone for a great price.
Our installation appointment was on A Friday... no show, no call,
We followed up, and they said WE requested the reschedule!
Apologies all around, we were rescheduled for Monday. Again, no show, no call.
We then told them it was Tuesday or goodbye. They agreed to Tuesday. When the tech arrived, he looked at our set-up, and said "they told me this was just an upgrade- I can't do this job", and left.
So, we called to cancel everything. We then went to ATT for our services, and we're currently facing red tape because Charter did not let go of our phone number 'porting' when we called to cancel.
More Reviews on Charter Communications: