Serramonte Ridge Apartments Complaint - I AM MAD!
DALY CITY, CA -- Ive been living at Serramonte Ridge Apartments since mid July. I am mad! Things are always not working. One time my toilet tank overflowed and there was water all over the floor! It took like five hours to finally come and fix it ruining my day off. I couldnt go anywhere and then last week something happened that totally tipped me over the edge. That bothered me for like five hours and then I just let it slide but then something else happened that made me so angry. I came home one friday after work mind you I work from 11am-7pm in a nursing home. I came home from work around 7:15, I looked in my fridge, and all my food had spoiled! My milk was hot, my pizza had melted, my yogurt was no good, my maynoise, my string beans were hot and melty, and everything else I had in my fridge. Immediately the next day I called but someone was filling in for the manager of my building. I asked to speak with her but the lady at the desk asked me to call back on Monday. I did. They bought me a new fridge which I am thankful for but they refuse to reimburse me for my food. I had bought those grocceries only three days previously and I only make $10.61 an hour because I work in a nursing home. My grocceries were $80 which is one day of me working my butt of! The manager was so rude; she had been polite to me before until now. She started blaming the food rotting on me which is ridiculous because its her fridge and I was gone the entire day. "I dont see how your milk couldve rotted in one day and why didnt you call us immediately? We already gave you a new fridge." First of all it wasnt just my milk; it was everything; second of all of course if the milk is gonna rot in one day if the fridge is hot instead of cold, and third of all it does me no good to just give me a new fridge when all my food had already spoiled, and lastly why would I could the building on a friday night when she wasnt there. Telling sonme outside source wouldve done no good and no offense why should I call that night when I came home for work at 7:15 exhausted; one morning later is not that late to call. That really made me mad; its their fault the food spoiled, not mine! I put my food in their fridge thinking it would actually work as most people would. Im am so mad!