Hyundai Motor America Complaint - Chaos and non empowered Customer Service
LOUISVILLE, KENTUCKY -- My daughter's Sante Fe has a reoccuring problem. It will start but dies when you release the key. I've used Hyundai Roadside Assistance twice. The last time however, the Hyundai authorizd tow truck driver backed into the front of my daughters car. Hyundai Road side assistanc can't give me a damage claim # for 48-72 hours!!!!!!!
Cunsumer Affairs refered me BACK to Road side Ass. RA sent me to Hyundai Incident Management, who transfred me, without telling me where I was bnig transfered to, back to Consumer assistance!
I'm inconveninced, first, because the car wasn't fixed the first time, now in addition to that, they've damaged the car, and can't give me a claim # for 48-72 hours.
Hq in California said to call consumer Affairs. No one will tak the problem for resolution.
they have taken the Art of "Buck Passing" to a new level.
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