Wal-Mart Complaint - Employees ALLOW shoplifting
SAGINAW, MICHIGAN -- Last December I was at a local Wal-Mart in Saginaw, Michigan at 6 pm. I had just 3 items and was patiently waiting in the self-checkout lane. There happened to be 3 adult women and 2 adult males with 2 heaping full carts, in this lane. As if that wasn't bad enough, this was the only one open at the food end of the store at the time, as the others were out of order.
During the 20 minutes I waited in line, myself and 2 customers in line behind me witnessed this group scan only half of their items while hitting the skip bagging button and filling their bags up with free items. The free items included jewelry, laundry soap that they just left in the cart, liquor and clothing. All 3 of us complained to the cashier at the stand and she said that because she didn't witness it herself she could not do anything. She then said that they could have paid for the soap earlier and then did more shopping.
Who really pays for something and doesn't take it to their car and then continue shopping. I then went to the Service Desk and voiced my concerns and was told that the cashier was so busy, watching the one lane, that she couldn't verify that everything was paid for but that Wal-Mart couldn't accuse this group because they could get in trouble.
I then asked if I came in and did the same thing what would happen to me, and was told that I would more than likely get away with it. I was also told that Corporate doesn't allow the stores to limit the self-checkout lanes to a maximum number of items.
That was the LAST time I ever went back and have told everyone I know this same story. What a crock of bullcrap!!!
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