Key Bank USA Complaint - How Key takes your money
MAINE -- I have been doing business with Key since 1993, and generally have had a small balance on my account (under $1k usually) due to the fact that we are one of many struggling small families. In this last week key has broken the final straw. It began with a posting of an unnamed "service charge" of $10.00 when we were in particularly tight financial waters. When asked what the fee was we were told it was tol hold on to our bank statement, which could not be delivered. Interesting point since last months got here fine and we havn't moved. However that $10 dropped the account into the negative, and service charges became the name of the game, seven of them to be exact. When I learned our account was negative I put $100 in the account. By then (next day) they had charged me an additional $94.50 in overdraft charges. THat put us to $-.33, which created another overdraft charge. So the next day I have to borrow $200 to bring the account back up. The balance showed well over $100 available so I put $20 gas into my truck and got dinner. The next morning what do I find? Three more overdraft charges, the reason? Key's computers showed the withdrawls ahead of the deposit so they said it was "fair" to charge another $94.50. Total of overdraft charges $220.50 in three days. When I asked about overdraft protection a month ago they told me I couldn't get it, and now I see why.
Please folks, be careful of Key. They are no longer a friendly local bank, and they won't hesitate to fleece your meager savings to meet their quarterly profit goals, then lie to you with a straight face and tell you it's your fault.