RCN Complaint - CABLE TV/INTERNET - CABLE TV / INTERNET
BRIGHTON, MASSACHUSETTS -- A man came to my home from RCN selling service. He told me I would have a $20 discount for 12 months if I purchased cable and internet together -- there was a promotion. I signed a document to that effect called into a customer service center to verify the price and that I wanted to sign up. It has been 3 months and many many calls to the billing service center and my bill is still not correct. Even after many many assurances that a "manager" was looking into it -- B.S. There is no discount. I can just assume they outright lied to me. I'm switching back to Comcast.