Marriott International Complaint - Theft of personal items
PHILADELPHIA, PENNSYLVANIA -- We stayed at one of your properties in Philadelphia. Although it was one of the nicest hotels we have seen, our overall experience was very disappointing to say the least.
Shortly after we checked out, we realized that we left our headphones (2 sets!) behind. We called from the airport and were told that someone would go up to the room, try to find our proprty, and call us back.
We never received that return call, and we have been unable to contact anyone who seems able to resolve this issue for us.
To help keep me as a potential future customer, I would like the following:
We would like to be compensated for the headphones (approximately $35.00), as well as for our time and frustration (possibly with a complimentary 2 night stay).
At the very least I would like a response from your company regarding this incident. Thank you for your time.