Disney.com Compliment - Wrong costume sent - Halloween costume

Review by Liz on 2006-10-03
FLORIDA -- I want to give kudos to Disney.com for taking care of a mistake they did when my sister ordered a Halloween costume for my little nephew. She had ordered a Mickey Mouse costume to be shipped in about a week, but when it orginally came, it turned out to be a Tinkerbell costume! Well, my sister contacted them and explained what happened, and they told her they would ship the right costume out and that she could donate the Tinkerbell costume to whoever she wanted. I think that is really good on the part of Disney.com, and I thank you guys for such excellent customer service.
Comments:3 Replies - Latest reply on 2007-09-28
Posted by Harold on 2006-10-03:
Disney is a first class act as a company. I love them too!
Posted by voiceoff on 2007-03-30:
What a pleasant experience to have with a company.
Posted by Anonymous on 2007-09-28:
thats good to hear :)

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