GTXpress101.com Complaint - Beware With This One!
I love this website. People get to tell others and sometimes help them not to loose money. That is my intention. I bought the GTXpress101.com (that is the product name and the website) on August 14, 2006 at the insistence of Big Mama. I must say that on TV it looked like it could do anything but stand on its head and sing "La Bamba". The so called host is a popular figure in infomercials and I must admit she brings authority and confidence with her presence (she reeled me in like an innocent trout) and her demonstration was the A to Z of convenience and efficiency. Big Mama seen this same infomercial two or three times and she finally could not resist this desire to own the GTXpress101. The product is like a George Foreman type grill but not quite. It is mostly designed for sandwiches, burritos and small portions of food to they can fit in the assigned two compartments. The concept looked pretty darn good. So I bought it and of course while in the process they keep trying to ante the sale to a larger version of the same product for 30 or 40 percent more money, which I refused. This is the deal: Buy one, Get one for free (just pay S&H). Sounded good! The non stick surface would guarantee the minimum of mess and easy cleanup. Oh this master manipulator was good! I believed her in more ways than one but when I received the shipment (total expense $70.00 or very close) and I opened the package I was dismayed to realize that this thing was way too small (and recriminated myself for not having bought the larger version they tried to sell me for 30-40 percent more) and I realized that not all manners of food would fit in this thing. Well, I tried to adjust by cutting the bread on my first try and proceeded to create a common ham and cheese sandwich with extra garlic for me. I had the good sense not to use both products, left one untouched while I tried one. The sandwich came out tasty, cheese melted, garlic alive with flavor and ham hot. So I kind of resigned myself to its small size and figure eggs (two at a time) could be made over medium, omelet. That is when I noticed that the non-stick coating had peeled off. On its second try! WOW! So cleaned it, put it back on its box and returned it. To make sure I went to the Post Office and insured the box, ended up paying almost $16.00 for sending it back. I already knew this was a loosing proposition. Today 10-3-06 I received my refund from the GTXpress101 (at least they did not rip me off completely) and the amount returned was $39.99. Lost almost 30 dollars plus 16 for shipping and handling. That is money that could have been put to better use! Sorry if it took so long but I would like to share something that the mail woman told me when I went to return the package. She said: "If they don't sell it in Walmart or Target you probably do not need it". Wise words and even though I do shop in the internet quite a bit (amazon.com, teasprings.com, netrition.com, etc) I will never buy anything an infomercial offers. These people are all paid actors, be whatever product they offer, there is not a sincere statement or a real consumer in there. These companies that make the infomercial are skilled manipulators and I guess they target individuals just like Big Mama and me. Needless to say, we are a little down to throw money so easily and in such a wasteful way, but tarde piaci! Too late to cry about it. Thank you for listening or reading, I feel a lot better now so I am going to get my George foreman griller and make a hot sandwich and forget this silly loss. GTXpress101?! Beware with this one!