Nationwide Corporation Complaint - Unscrupulous Business Practice
IDAHO -- Fair warning for anyone who has Nationwide Auto Insurance or is looking to obtain it. This company wants your money only if you never have to use the insurance, and if you never have a traffic violation or an accident. In other words, their business model has nothing to do with your well being. Instead their interest is only in your premium afterwhich you are just a number in a database. Their motto, "On Your Side" is just words and has no meaning whatsoever in reality.
Further warning.....never allow them to assure you that they will make your payment for you by automatic withdrawal from your bank account. If you don't fall into the categories described in paragraph one, they will lull you into thinking you don't have to worry about that payment since it is automatic, and then they will fail to make an automatic payment withdrawal and then cancel your insurance for lack of payment. Their notices of what they are doing are hidden in the high volume of junk mail they put in your mailbox, in hopes you might miss it. Then when you try to get it reinstated, they will refuse to do so because their "underwriter" (whom they will not disclose) refuses it for whatever reason they choose.
After 30 years (as in my case) one would think a company whould have some loyalty to a long term customer. However, I found out I was in fact just a number on a page with a rating based on some vague, continually changing criteria.
Nationwide at one time was a good company when it needed growth and market share. Now it has become an unscrupulous, disceptive, cunning manipulator of its clients. I can only hope that it goes the way of every other unscrupulous business that forgot what it's business was all about. I am just glad I am not a stock holder or an investor in this company because I am sure I am not the only one who has had this bad experience. When word gets around, there is going to be CRASH! Fair warning to any investor as well!