AOL.COM Compliment - Why is AOL.COM Dying Out?

Review by Proud Wife and Mother of Three on 2006-10-04
GLOVERSVILLE, NEW YORK -- I am a 36 year old wife and proud mother of three and have been with AOL for several years now and I am so comfortable with their system and can always find what I am looking for with ease. They do not charge a lot. I also love that they block any unwanted mail and have a very good parent child system. My kids never go on and find anything inappropriate because we have that blocked. The only time I ever encountered a problem was when I left NYC to move to Upstate NY and the local company Frontier charged me 0.10 cents every time I went on and then they kept sending me huge bills, so I changed it to their cable, phone and internet service hopeing I could still get my AOL to discover that they still chared me an arm and a leg for just trying to get onto my own internet service. Unless I logged on to AOL through their Internet service. I didn't want their service but was willing to pay extra in hopes that I could get my AOL. I finaly went to Time Warner Cable and they are simply wonderful there has never ever been any hidden charges with them and I finaly after moving up here almost three years ago, can use AOL whenever I want without the extra charge right through Road Runner. My question is this why isn't AOL popular up here? Why don't they start sending good deals up this way? I am full time in college and not one person in my Math Class has AOL. Am I holding on to something that is going to become obsolete? I don't want to change and know how to work with AOL very well with ease, so when are you going to send some deals to upstate NY, so that you can expand and we can hopefully keep AOL. PS Thanks AOL for always giving me and my family great service.
Comments:8 Replies - Latest reply on 2006-10-17
Posted by Anonymous on 2006-10-04:
Yes, AOL is becoming obsolete.
Posted by Anonymous on 2006-10-04:
and old.......
Posted by D. on 2006-10-04:
I know how you feel...I had AOL for about 10 years but their service kept getting worse..and more expensive...I hated to leave because as you said, I was comfortable with them and it's very easy to use, but the comfort and ease was not worth it after awhile...If you want a good deal, just call and tell them you want to cancel your service...they ALWAYS offer a better deal when you try to cancel...the first time I called to cancel, they dropped my $23.00 a month down to $16.00...but had to commit for a year, that was no problem, then because I couldn't get any satisfaction through them and couldn't understand a word they were saying (they were in India), I tried to cancel after that year was over, then they offered me another year at $9.95 a month...even with that, I wasn't happy with the service and finally dropped them.
Posted by Slimjim on 2006-10-05:
AOL was the premier provider when dial up was all there was. Now with many options in ISP"S, as well as improved browsers by IE and firefox, PLUS AOL's reputation of piSSing people off with their free trial games, they just aren't an attractive option to a lot of people anymore.
Posted by Pamy on 2006-10-05:
I too have been using AOL for nine years now. I use DSL to log on to their website and I get free service since I bring my own internet connection and not use theirs. I have no problems with their customer service. I was not ever ever overcharged. I know that AOL is becoming obsolete now that is why they are offering free service with your own connection but I think I am comfortable using AOL for my e-mails.
Posted by SuperSource2005 on 2006-10-05:
hah could that be any bigger of an aol plant? Aol sucks. you ask any real internet user if you consider aol the internet you would be laughed at
Posted by spiderman2 on 2006-10-05:
We don't use AOL because they are too expensive. Also, when I called to cancel, their tactics to try to get you to stay were quite offensive to me.

Posted by alduns on 2006-10-17:
SuperSource: don't laugh to loud, there are really people out there who caught the gullable AOL bug years ago. Every time a shipment of free CD's went out I would get phone calls asking how to get this Cr@p off my computer. It's sad to see perfectly good brain matter go to waste, but I dated one myself. We had high speed internet, but she still paid $20+ per month for her e-mail account. I got burned early on when Compuserve was competing. My ex-mother-in-law asked me to help her with "AOL", from 600 miles away! I thought I read all the small print, as we all know the big print says "IT'S FREE"!!! First they wanted my credit card and the charges were real. I loaded it, logged on and managed to solve my mother-in-laws problems. Then I cancelled... Then I called and asked when I will see the charges returned... After six months I finally got my money back. From that day forward I have been racking my brain for a wonderful way I can "legally" borrow $20 from, say... 100,000 people, then invest it wisely for six months, return the capital and live off the interest for awhile. Oh, the best part... make them love me for it too..!

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