Continental Airlines Complaint - Continental Airlines Fraud
HOUSTON, TEXAS -- I was actually told tonight by a supervisor for Continental Airlines (Vicky in Houston)that just because you are told and charged for a refundable ticket does not mean that the ticket is actually refundable .... Hmmm I asked her if that made sense and she said it did....Evidently Vicky is the last word on refunds and if the way she talks to and treats customers is an indication of how far she's gotten in the company . I wouldn't be surprised if She'll be the CEO soon. She has overridden promises made by other supervisors previously and curiously would not record the phone conversations with me when asked to. I will never fly Continental Airlines in the future...who knows a security check point may only be a place to hang out and talk ??? If refundable no longer means refundable who knows.....Am in the process of mailing complaints and filing claims....If anyone has any idea let me know !