Evercom Systems, Inc. Complaint - Calls from Correctional Facilities
MAKAWAO, HAWAII -- My son is in a correctional facility and he calls me every week. We talk for between 15 minutes and 45 minutes each time. When I got my phone bill Evercom Systems charged me $88, and said I talked for 780 minutes! I called my phone company and they said they were not in charge of billing by Evercom and they had no way for me to contact them to find out how they calculated that I talked for 780 minutes in three phone calls. Apparently there is no recourse for this horrendous ripoff.